1. Introduction
88ab.bar (hereinafter "88ab", "we", or "the platform") is a trusted online gaming and betting platform in Bangladesh. We believe you should have full control over your personal data. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.
The 88ab Privacy Policy applies whenever you use our services through our website, mobile application, or any other digital channel. This policy is aligned with international data protection regulations and fully respects your privacy rights.
We understand you may have many questions about the safety of your information online. That is why we have made every effort to write this Privacy Policy in clear, straightforward language, so you can easily understand what 88ab does with your data.
2. Information We Collect
88ab only collects information that is necessary to provide its services. We never ask for data we don't need. The types of information we collect are described below:
Personal Identification Information
Name, date of birth, national ID number, email address, and mobile number provided at registration. This information is used for identity verification (KYC) and account security.
Financial Information
BKash/Nagad/Rocket numbers or bank account details required for processing deposits and withdrawals. Card numbers and passwords are never stored.
Technical Information
IP address, browser type, device information, operating system, and page visit logs. This data is used for security monitoring and platform improvement.
Gaming Activity Data
Betting history, game preferences, transaction records, and bonus usage data. This information is used to improve your experience and promote responsible gaming.
| Data Types | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Contact Details | Account creation and communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | User Experience | Optional |
3. Use of Information
88ab uses your information for the following purposes:
- Service Delivery: Managing your account, processing deposits and withdrawals, and keeping gaming services running.
- Identity Verification: Verifying your identity through the KYC process and preventing fraud.
- Security Assurance: Detecting unusual activity and keeping your account secure.
- Contact: Sending important updates, transaction confirmations, and support communications.
- Personalization: Providing game recommendations and promotional offers tailored to your preferences.
- Legal Compliance: Compliance with international anti-money laundering regulations and the directives of regulatory authorities.
- Responsible Gaming: Monitoring gaming behavior to identify problematic patterns and provide timely assistance.
4. Information Sharing & Disclosure
88ab is fully committed to your privacy. We never share your information with third parties except in the following limited circumstances:
- Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals.
- Law Enforcement: Information may be disclosed to government authorities where required by a court order or legal obligation.
- Technology Partners: Data is shared with selected technology providers operating the platform under strict confidentiality agreements.
- Fraud Prevention: Relevant information may be shared in investigations involving cyber fraud or money laundering.
Even in the above cases, only the minimum necessary information is shared. All our third-party partners are equally bound to uphold the same privacy standards.
5. Cookies Policy
88ab uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
Types of Cookies
- Essential Cookies: Essential for login sessions and platform security. These cannot be disabled.
- Functional Cookies: For remembering language preferences and theme settings. These are optional.
- Analytical Cookies: Used to monitor site performance. No personal data is collected.
- Marketing Cookies: For displaying relevant advertisements. You can opt out of these at any time.
You can block or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some site features.
6. Security Measures
88ab applies industry-leading security measures to protect your data. Our security framework consists of the following layers:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall & DDoS Protection: Protection against cyberattacks.
- Regular Security Audits: Regular security audits conducted by independent third-party experts.
- Encrypted Database: All stored data is kept in encrypted format.
- Access Controls: Only authorized personnel can access specific data.
7. Your Privacy Rights
As an 88ab member, you have the following privacy rights:
Right to Access
The right to know what information we hold about you.
Right to Rectification
Right to correct inaccurate or outdated information.
Right to Erasure
Request deletion of your data under certain conditions.
Right to Restrict Processing
Request to restrict the use of your data for specific purposes.
Right to Data Portability
The right to receive a copy of your data.
Right to Object
Right to object to the use of your data for specific purposes.
To exercise any of the above rights, please contact our support team. We will respond to your request within 30 days. Please note that certain data may be required to be retained for a specified period due to legal obligations.
8. Data Retention Period
88ab retains your data only for as long as necessary. Retention periods by data type are as follows:
| Data Types | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years | Anti-Money Laundering Policy |
| Support Conversations | 2 years | Quality Control & Training |
| Cookie Data | Up to 1 year | Browsing Experience |
Once the retention period expires, data is securely and permanently deleted. Digital data is destroyed in a way that makes recovery impossible.
9. Protection of Minors' Data
88ab is an adults-only gaming platform. We strictly prohibit anyone under 18 from creating an account. Age is verified at registration and confirmed through the KYC process.
If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted. We are fully committed to responsible gaming. To learn more, visit our Responsible Gaming View page.
10. Changes to the Privacy Policy
88ab may update this Privacy Policy from time to time. Changes may be driven by new laws, technological developments, or service improvements. We will notify you of any significant changes via email or an in-platform notification before they take effect.
Continued use of the platform after any changes to this policy constitutes acceptance of the updated terms. We recommend checking this page regularly. You can always tell whether the policy has changed by looking at the "Last Updated" date at the top of the page.
11. Contact & Complaints
For any questions, concerns, or complaints regarding our Privacy Policy, please contact our Data Protection team:
Email Contact
Email address for our privacy team: [email protected]
Queries are typically responded to within 24–48 hours.
Live Chat Support
For urgent matters, use the platform's live chat. Our support team is available 24/7.
We take all complaints seriously and aim to resolve them within a maximum of 30 business days. Your privacy is our top priority.